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If the above test is not successful, make sure you are connected to the internet or if you are using wireless internet, plug the computer directly into the router or modem using an ethernet cord.
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If it does not, right click on the saved file, select "Open With…," and choose Adobe Reader. The form should automatically open with Adobe Reader. Open the file from the saved location.Save the file to your Desktop, or somewhere you can easily locate the file.Right Click and select "Save Link as," "Save Target As," or "Download Linked File As.".Right click on the form name, save it to your computer, and then open the form in Adobe Reader. If your browser is having problems opening WI e-file or you're getting a "Please wait…" error message, download the form directly to your computer to open in Adobe Reader. If your computer doesn't meet the system requirements, other e-filing options are available through:
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You may also receive free assistance with downloads/installation from Adobe at If your computer meets the system requirements and you still cannot download/install the program, please visitĪdobe's troubleshooting page or contact Adobe Customer Service at (800) 833-6687.
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System requirements to see if your computer is capable of supporting Adobe Reader. You can download the latestĪdobe Reader here for free.
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What type of software is required to use Wisconsin e-file?Īdobe Reader is required to use Wisconsin e-file.Why do I get a Security Warning when I open my return for the first time or try to submit the return?., symbols mean within Wisconsin e-file and how do they work? What should I do when my bank routing information won't verify or I try to submit my return and I get a message "Error-Your return submission was not successful."?.I know I have downloaded and installed the latest version of Adobe Reader, but I keep getting an error message.I cannot download/install Adobe Reader.What type of software is required to use Wisconsin e-file?